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ernestina
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hub not working

Hi there my hub not working no lights at all - no power can i get replacement asap

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Very Insightful Person
Very Insightful Person
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Re: hub not working

quickest is to ring

have you double checked its not got turned off - power switch on them can be a bit hidden but there is one and just to be sure try the power supply in a different socket

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Tony
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Forum Team
Forum Team
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Re: hub not working

Hi ernestina,

 

Welcome to the forums and thank you for reaching out. I'm sorry that you've been experiencing issues with your broadband service.

 

It looks like you've already been in touch with our tech team to arrange an engineer visit. I've had a quick look at the backend of your services and this is the action I also would have taken, so I'm glad it's all in hand. Please keep us posted and we'll take another look if the problem persists.

 

Thanks,

Rachael

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