managed to activate hub 5 and yes as a router its not a finished product yet, so I have it in modem mode. Question: Which port is advisable for modem mode for this hub to output to my router? im on the 350 tier
Hi @kannanni - thanks for getting in touch. I hope you're enjoying the Hub 5 and all of the benefits and features it has to offer! 😄 When in Modem Mode, only one port on your Hub 5 will work - this will be Port 1. Once you have connected this up to your equipment, you'll just need to give your Hub 5 a quick reboot and it will then be configured on our end. You'll then need to configure your equipment as per the manufacturer's guide. @shecal to get your Hub 5 into Modem Mode, you can follow the guide here: https://www.virginmedia.com/help/broadband/reboot-or-reset-hub and then selecting the "Putting the Hub into modem/router mode". Cheers,
Reece - Forum Team
New around here? To find out more about the Community check out our FAQ
I think Virgin Media need to update the advice they give on modem mode for Hub5. Rather than a solid white light it appears to present a solid green light. Also the Hub5 is still contactable by browser on 192.168.100.1 using the attached router's Wi-Fi. i.e. an Ethernet cable connection is not required.
On my Hub 5 in modem mode, port 4 did not work. Port 1 does work, I suspect that no other do. Port 1 is apparently capable of speeds up to 1Gb/s, perhaps more.
Only one port can be used on any VM hub while in modem mode. So 1 to 4 are 1 Gb ports on Hubs 1 to 4. On the Hub 5 ports 1 to 3 are 1 Gb and port 4 (red) is 2.5Gb. Hub 5 is the only Hub at present to have this 2.5Gb port.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
