how to register for tube Wifi?

[mikelward]

I don't yet have a house, so I don't have Virgin fixed broadband.

I wanted to try out the Virgin Media WiFi on the London underground, so I followed the link to https://wifipass.virginmedia.com/w/Register.aspx?ReturnUrl=%2fw%2f and tried to sign up, but nothing happens when I click register.

The Contact Us link on that page is a 404. The Chat support option wasn't showing. And the other online contact option requires me to have a Virgin Media account.

Any pointers please?

[carl_pearce · Accepted solution]

Works fine for me.

Ensure the password isn't longer than 10 characters.

[mikelward]

Ah! Thanks Carl! My password manager was generating something longer.

You'd think it would show an error message. 😕

[carl_pearce]

---

@mikelward wrote:

Ah! Thanks Carl! My password manager was generating something longer.

You'd think it would show an error message. 😕

---

Yeah, it threw me off for a while, for the same reason!

[Robert_P]

Hello mikelward

Thanks for taking the time to leave your feedback and  experience using the London Underground Wi-Fi, we appreciate you letting us know and welcome to the forum.

There is more help here in regards to connecting to the London Underground Wi-Fi and we will pass the feedback to the development team to help improve the service and experience. 

Rob