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error codes v106 or m56

Hi I have contacted VM on numerous occasions having moved my tivo box into another room, I have been told that the tivo box is active on my account and am assured that all connections are working. I am now beyond frustrated as I cannot get rid of error code 7400 on the screen, when I look up settings and help I then have a error code M56 and now have error code v106 when I look up other boxes, can anyone help as I don't want to have to ring VM again and be put on hold for 20 minutes  

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