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broadband change over

Liams1
Joining in

i have set up an appointment for an engineer to come and connect my new virgin broadband which is fine my question is... Do i have to let my current providers know or will Virgin let them know?

1 ACCEPTED SOLUTION

Accepted Solutions

carl_pearce
Community elder

@Liams1 wrote:

i have set up an appointment for an engineer to come and connect my new virgin broadband which is fine my question is... Do i have to let my current providers know or will Virgin let them know?


Unlike other ISPs VM use their own network, so you will need to cancel your subscription.

Don't cancel until your VM connection is up and running...

See where this Helpful Answer was posted

1 REPLY 1

carl_pearce
Community elder

@Liams1 wrote:

i have set up an appointment for an engineer to come and connect my new virgin broadband which is fine my question is... Do i have to let my current providers know or will Virgin let them know?


Unlike other ISPs VM use their own network, so you will need to cancel your subscription.

Don't cancel until your VM connection is up and running...