So for the last few weeks I have been having major dropouts on my network, at first I thought it was the hub throttling as there are a few 2.4ghz iot on there. But after a few complete hub resets( pinhole reset) and leaving all my WiFi items disconne...
Sent a faulty virgin hub back on 4.1.2024 via yodel. Virgin keep emailing me asking me to return it, not able to reply to the virgin email address as this virgin email address is unmonitored. Going round in circles, advice please.
Dear Virgin, I’m writing to ask for your consideration to install full fibre to our property, as well as the other properties on our private road. The properties adjacent to us, in the public adopted road called “South Park Gardens, Berkhamsted, HP4 ...
Hello, I gather from reading the forum that I can pay a £25 fee for a Virgin Engineer to relocate the entry point to my house for the Virgin Media fibre cable.However, I would like to keep the existing external entry point but just have a longer cabl...
Looking my area code for FY5 1JE.TIA AmosMoses
Last Friday i got a text saying all external work had been completed and i was ready for my installation, so this day comes and the engineer turns up and says the pre pull was never done and the cable end is still sat in the pavement outside my house...
Hi Gareth_L / Daniel_EtI'm currently also working on a scheme with construction works around a Virgin Media asset which requires a diversion. I have tried to submit an 'Altering our network enquiry form' however, the website does not allow me to sub...
problem with the internet connection, I ask if there is a problem
Hi,I already have Virgin Media installed with a VM socket on the external wall where the cable comes in (the type where the cable attaches to the bottom of the socket). The TV is on the other side of the room, so at the moment, the cable from this so...
Hello everyone. So I have received my Hub but I am unable to install it as I don't have the wall socket connection in my home! I need to book a technician appointment so I can get one fitted! Please help
