QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Virgin cable

I have two cables running under my drive to the virgin media box on my house. They link to a triangular box on the path just off my drive. I need to put a gate up and the two wires will need to be removed. I need to check we can do this without affec...

Confirm installation SMS

Have had a couple of SMS messages through from 07828 563699 asking me whether I want to KEEP or CHANGE my installation date. Am hesitant to respond as I'm not sure if it's really from VM.  Have already had the outside wall box fitted.   Can anyone ve...

Mr43 by Joining in
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Router interface

I like to rename my connections on the router so I know exactly what is connected, and to troubleshoot if there’s any issues. Also for parental controls. Whilst the web interface for the hub does allow renaming, you can only do it on the home page, w...