QuickStart, set up and connections - Page 355 - Virgin Media Community

QuickStart, set up and connections

Installing and configuring your kit

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Virgin Media Install location

Currently my openreach master socket is under my stairs. It's fed through from under my house to there. From there I run all my ethernet cables to my machines. Will virgin Media be able to install their wires to here so I can continue to have my rout...

Brown Box Cover Replacement

Hi thereI am looking to replace the brown box cover on the outside of my house. This has been damaged and I would like to get this replaced before any further damage occurs as there are exposed wires.I hope someone can point me in the right direction...

What hub model should be provided to a new customer in 2023?

I've signed up to a 250Mb package and just went live today. The quickstart kit is missing the Stream box that I am almost certain I ticked the box for when ordering (but could be wrong as it's not mentioned on my contract either to be fair)But more i...

Engineer - still waiting for install

Isn’t it ridiculous that I have had my Virgin Media broadband for close to 2 weeks now and the company haven’t been able to send an engineer to me to install the VM socket for me. i literally don’t know what to do at this point, I have called and mad...

No Router Delivery or Update

Hi,I’m a new customer and I ordered a broadband QuickStart package which had a provisional delivery date of the 29th of March. I received an email with pre contract documents but no contract and no update since then. I tried to contact support but I ...

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