Moving Router
Please can somebody contact me to arrange my router to be moved to a different room? Thanks
Forum Posts
Resolved! Plug Virgin Hub 3 into any cable point?
Hi,I'm having some work done in my lounge and had to unplug the Virgin Hub 3 to move it out of the way. I have a second Virgin point in my bedroom, and I thought I might be able to plug the hub into there in order to have broadband. However, the hub ...
Technician installed the fiber and box in the machine room instead of the living room
Machine roomLiving room wallI moved into my new apartment where the Virgin fiber was eligible but a technician had to come because no one has ever lived in the apartment and it was a first connection.The fiber arrival to the apartment is in the machi...
Hub 3 constant red light
Hi - My Hub has had a constant red light for weeks & now no internet connection.Tried all the usual steps of re-setting, checking connection cables, ensuring hub not over heating but still no internet access. Any advice welcome.
Extension cable
Does anyone know where I can get an extension cable from my wall socket to the WiFi hub?
Am I wasting my time trying to get the white pod and connect app working.???
What a load of rubbish the pod and connect app is. Is it worth persisting. Should I just give up with it
Resolved! Hub questions from a new customer.
Broadband was installed and activated yesterday. All seems ok so far except for a couple of devices wired to the hub which seem slower than WiFi so thinking that could be my cables.I have had a Hub 3.0 installed. Is this an older hub as my neighbou...
Re: I Need a Virgin Media Wall Socket
hi do you know the name of the adapter please
Installation on hold thinking of going with BT
Having ordered virgin broadband at the beginning of the year, i am still waiting for what will be a third installation date. Current installation has been on hold for two weeks with no updates. Customer service is very poor with no information. Not ...
Installation caused damage to render
Good afternoon. Fibre was run to my property today, but it seems when fixing the box to the wall there has been some damage to the render. I've included some photos below.Can anyone advise how I'd go about raising this with Virgin?
