Virgin media installation
My virgin media installation is done yesterday and when I checked the wall , I can see wall brick is broken , looks like it’s broken while fitting the device. I need this to be fixed please.thanks,
My virgin media installation is done yesterday and when I checked the wall , I can see wall brick is broken , looks like it’s broken while fitting the device. I need this to be fixed please.thanks,
At long last, yesterday I got the message that said that my home was Virgin Media ready and invited me to subscribe. The message suggested that the promotion code PREG35 could be used in order to get a £35 bill credit. However, when I started subscri...
Websafe settings show as off, but I'm still not able to access any content this blocks. I've been on the phone 5 times for nearly an hour each time. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. Not happy...
Hi there, newbie here I am having to come here as I can't seem to get a straight answer and I have spoken to three different advisors.My landlord needs to do a damp proof course in my living room which means all power points including the white virgi...
I had my FTTP installed on Friday 15th September, they physically cut my previous suppliers wire (BT) and installed theirs however they can not get it to work, I have had another engineer and same, says its IT, thing is, I have no broadband for my me...
Hello,I have 2 wifi pods working, I have a 3rd one but this was from an old contract so it is not active on my account anymore. VM won't send a 3rd one out due to this one being deactivated on the account and recognised as my 3rd pod but they are als...
Short version of long story.We moved house, install at new house planned for morning after move. Needed external cable works so technician did nothing (believe he could/should have done a "dry install"?). 2 x separate teams did external cable works...
Just recently got my virgin package, during set up the cable from the virgin output socket is at the other side of the room and the cable isn’t long enough to reach the tv from the socket. Is there a longer one that can be sent out? [MOD EDIT: Su...
New Hub5 connecting QR code claims to that the new box password is incorrect. I have manually input the new password, again the issue remains as a incorrect password.I have spoken with technical twice, one saying the fix will take 2-5minutes, the oth...