QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Outside cable rerouted .

Hi I need the outside cable moved as I am landscaping my garden . I have seen other posts that virgin will do this for 25 pounds.     I have tried to contact virgin by phone and live chat but can't get to speak to anybody about it . Anybody know how ...

Poor service

Hi, I have my Virgin Media fibreoptic cable exposed on my driveway. I complained about it to VM in the last week of July when I renewed my contract for 18 months. An engineer’s visit was confirmed on 9 August between 1300-1700. When he arrives around...

Multiple router restarts per day

Not sure if this is the correct board but I've been having issues with the router restarting randomly through-out the day. I've tried powering it off as recommended via the online help but the issue quickly returns (basically never goes away).The rou...