Move cable entry point
Please can someone drop me a PM to arrange moving the cable entry point from the back of our house to the front (brown virgin box is at the front of the house)
Forum Posts
Moving the master socket for the internet
Good morning,I'm currently in the process of moving my son from a smaller room to a bigger room. However the master socket to the internet is in the room he's moving to and I'd like it moved to another location in the house if possible.The cable that...
Virgin is a headache.
Just got done with the 6th call to virgin this week. One of my Pods never worked from day one. Kept blinking green and just would never connect. Called up and was told they would just send me out my 3rd. 2 working Pods evenly spaced and none of them ...
Virgin Media external installation without agreement or permission
ATTN: VM COMPLAINTSI see I am not the only person who has experienced this:A VM box and wiring has been attached to the front of my property, despite my not having agreed to sign up, nor signing up with Virgin Media. The VM sales rep in my area said...
How to book engineer to fix outside cabling/wiring?
Hello,I need some help on how to book an engineer to fix the outside wiring/box for my VM services.Some years ago, a VM engineer was here to sort out a cable issue (between the house and the road) and the box on the side of my house was opened and me...
NTP Mode 6 Messages from Virgin Media
I've had a few warnings from Virgin Media for NTP Mode 6 vulnerabilities and that seems to be the time service. I've done some checks and I can't find where this is polling out, I've got a Windows machine that is internet facing running a Minecraft s...
I have not received a survey to leave feedback after a visit from your technician.
Can Virgin please send me a post engineer visit survey.
Longer Fibre cable for 5x hub
Same thing here. We got the latest hub installed two weeks ago but unfortunately it is in an inconvenient place and the fiber cable is not long enough to move it to a more suitable place!
Is this an acceptable install?
Hello, we recently purchased our first home. The home is undergoing renovation. We know that when we are moved in, we will want internet. I’ve set up a package, I have not used yet. So that I could get an engineer out. Today he has arrived and basica...
Neighbours All Have Virgin Media Except My New Property
Hi, I moved house two days ago (Thursday 21st) A while before moving, I went onto virgin media postcode checker and typed in the new postcode and selected house number it said ‘Great News Virgin Media is in your Area!’ - I thought it would be simple ...
