QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Resolved! Address not listed

Hi, My address is not listed on the checker. My address backs on to a main road, would seem like fiber could be installed. Other addresses on the same street are listed. 2nd floor flat. I have requested an engineer visit. Thanks for your help. 

Delayed install

I had an original installation date of 26/7 for BB and stream TV, a couple of days prior to this, a team turned up and put a brown box on the wall outside. I'd cancelled my Sky broadband and TV for the 31/7 (big mistake).I then got an email saying th...

Help to move outside cable

I'm looking to move the outside cable as it currently runs right across the lawn which is difficult to not damage when doing garden work. I want it to run along the fence and the house. The brown box also needs replacing. Looking to book a call out a...

Resolved! Removal of virgin media cable and box

Hello,I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. I don't intend to become a Virgin Media customer and wo...

DanMcD by Joining in
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