Hi, My address is not listed on the checker. My address backs on to a main road, would seem like fiber could be installed. Other addresses on the same street are listed. 2nd floor flat. I have requested an engineer visit. Thanks for your help.
Hi there, I'm trying to find out information from customer services @ Virgin consumer broadband but getting absolutely nowhere with the support team who don't seem to understand some fairly basic networking questions, considering they are the custome...
I emigrated to Cambridge from Australia on 27/7/23. Taking advantage of some free time whilst visiting my partner's family in Yorkshire I went to the O2 store in York and was offered a good deal on an O2 SIM card/Virgin Volt Fibre Broadband package. ...
Hello VirginIt is impossible to get through to a human being to discuss my issue hence this post. Over the last couple of weeks Virgin engineers have installed two large and very ugly boxes on the front of our house without once seeking permission or...
HiHas anyone else come home and found Virgin Media had installed cabling and a box on their property without permission?Its been really frustrating trying to phone and speak to a human, all I get are automated options and text message links to things...
I had an original installation date of 26/7 for BB and stream TV, a couple of days prior to this, a team turned up and put a brown box on the wall outside. I'd cancelled my Sky broadband and TV for the 31/7 (big mistake).I then got an email saying th...
I'm looking to move the outside cable as it currently runs right across the lawn which is difficult to not damage when doing garden work. I want it to run along the fence and the house. The brown box also needs replacing. Looking to book a call out a...
Hello,I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. I don't intend to become a Virgin Media customer and wo...
I ordered the gig-1 fibre broadband Wifi on the 23rd May and was due to have my engineer installation on 13th June, so an engineer turned up on the 8th June to do the pre-installation, but unfortunately they said that they needed permission to dig in...
