Hi, Virgin dug up out town around 6 to 8 months ago.When I use postcode checker the addresses 1 to let's say 30 can proceed with an order (and 2gig at that) however 31- 60 cannot.Initially when the work was being carried out the postcode check said s...
Hey, I have 1 g internet with Virgin.The internet is perfect but like clockwork it drops in the morning when I’m on calls on my laptop. I’m situated upstairs and the router is downstairs behind the tv.The internet is literally perfect for 90% of my w...
HiI’m a new customer and I’ve been trying for the past few days to get my Tado heating system to work via the Ethernet ports at the back of my Hub 5.It appears they aren’t working (they do not emit a green glow when I plug the cable in and obviously ...
Hi,Virgin Media postcode checker shows that their service is not available at the address however the next door neighbour and a many others on the road are able to get the service.Can someone from Virgin Media please help me to check if I can get Vir...
Virgin appear to have disconnected my internet early. A few days ago I booked in a move for my Virgin internet to a new address on 17th July 2024 (with my current address due to be disconnected on 16th July). This morning my router did not have any ...
I was meant to have my service installed on 15th May but due to an issue with the something outside my property the install was cancelled the night before. I’ve called a few times and just get told it’ll be two weeks each time. My last call on Friday...
So what a nightmare!!! So we recently moved home we have always been with sky but thought we would try virgin media silly us!! Not only did we have an appointment for virgin to come and look at the property to see if this could be fitted at our prope...
Please can someone help us with this: We got connected to Virgin Media broadband two months ago and have been paying, but have never had internet. An engineer came out and said we need a cable re-pull and this was scheduled in via a text. Nobody turn...
Hi all, first time poster and tech dummy, so apologies if I say something dumb in advance. I currently have my TV, V6 box and router all together in a cabinet. I want to move the router to the other side of the room, where there is already a power su...
After recently switching hubs one of my laptops cannot get internet access.It's Windows 11 and I've tried re-setting the router, restarting the Wi-Fi network adapter etc, but nothing.Not sure what else to try; connection seems to work fine on my othe...
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