on 27-09-2021 18:34
I am trying to order a sim card, but when I try to enter my address it shows the building, but won’t let me enter my flat number
on 27-09-2021 18:34
on 27-09-2021 18:36
A new SIM only contract. I haven’t spoken to anyone on the phone yet.
on 27-09-2021 19:03
As I am an existing customer I’ve just realised it needs delivering to the address linked to my account for the discount. I still have access to that house so I’ll just order it to there and pick it up.
on 29-09-2021 20:08
Hi Aimeeloftus,
Thank you for your post 🙂
I am sorry to hear you have been having issues with an order.
Can you just confirm is this for a new contract and not a replacement as we do not place orders via our forums, I can see you have managed to reach our team since your post. Can you confirm if they helped?
Zoie