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Wrong wall socket

I have an old wall socket and just realised now and the cables do not fit obviously. Is there a way I can fix this or will I have to get technician sent out?

Thank you

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Re: Wrong wall socket

Old Wall sockets are compatible, do you have a picture of it? 

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Re: Wrong wall socket

B8985334-C7FD-41AF-AF8A-287E34A39E81.jpeg

Yes thank you for your reply sorry if picture doesn’t show up 

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Re: Wrong wall socket

It’s actually not letting me upload photo but it’s not got a port for the isolator cable at all

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Re: Wrong wall socket

As you're new here, it can take a bit of time for the images to be approved.







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Re: Wrong wall socket


@Shannoncole96 wrote:

B8985334-C7FD-41AF-AF8A-287E34A39E81.jpeg

Yes thank you for your reply sorry if picture doesn’t show up 


That is a standard cable phone socket, which only connects to the legacy phone network. The box just out of shot with the sloping top looks like the coax termination & isolator, which is what you should connect too.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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