Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
alysm93
  • 1
  • 0
  • 0
Joining in
87 Views
Message 1 of 2
Flag for a moderator

Wrong address on starter kit

on ‎04-05-2022 18:29

Hey! I've just signed up for Virgin Media and my starter kit is coming on Tuesday 17th May - but the wrong address has come through on the confirmation email. 

It's being delivered to 8 [REMOVED] , and it needs to come to 8A [REMOVED]. Could someone please tell me how to update this to make sure I get it?

 

Thanks, 

Alys

 

 

 

[MOD EDIT: Personal and private information has been removed from this post.]

0 Kudos
Reply
newapollo
  • 15.81K
  • 2.1K
  • 4.97K
Very Insightful Person
Very Insightful Person
66 Views
Message 2 of 2
Flag for a moderator

Re: Wrong address on starter kit

on ‎04-05-2022 22:15

Hi @alysm93 

You should contact the pre-installs team on 08000521734.

This team will be able to alter the address for you to make sure your delivery on the 17th May is delivered to 8A.. 

Dave

I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Love, love and love, forever - Pele



0 Kudos
Reply

Digital life blog

Help videos

Help forum