Menu
Reply
callummc
  • 1
  • 0
  • 0
Joining in
171 Views
Message 1 of 2
Flag for a moderator

Wrong address on Contract

I'm due to move into a new flat in 2 weeks, and yesterday I signed up for Virgin broadband to be installed on the 15th via a Virgin partner (HomeLet).

The contract has now come through, but the details are all wrong. Not only do they have an incorrect address (on the other side of the city) but they also spelled my surname wrong.

How do I go about changing my address (there seems to be no simple method via the website, and I've been on hold on the helpline for half an hour)

0 Kudos
Reply
Christy_D
  • 1.04K
  • 142
  • 161
Forum Team
Forum Team
150 Views
Message 2 of 2
Flag for a moderator

Re: Wrong address on Contract

Hi there,

I may be able to help. I will PM you for more details.

Thanks


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply