Will this socket work?

[Laurena21]

Hi! 
we’ve just moved into a new place and have been trying to set up the virgin media broadband. 
Without risk of sounding silly should this socket work for the broadband cable? Or do we need to call out an engineer to install a virgin media one?

thanks in advance, sorry if this is a stupid question!  

 

[carl_pearce]

None of those look like VM on the face of it.

The 'SAT' one may have been re-purposed if it's a flat.

[Laurena21]

Thank you, it is a flat. We just assumed we could plug it in and it would work after the set up. Thank you for your reply ☺️

[carl_pearce]

It might be worth looking for an 'ntl' wall socket as this is actually VM.

[Kath_F]

Hi Laurena21, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Just checking in with you to see if you've been able to get things working? If not, then we're happy to amend the visit to a manned install for you to ensure things are up and running as soon as possible. 

Please pop back and let us know how things are. 

Thanks,