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Wifi installation

Samb9668
Joining in

on ‎10-08-2021 15:16

We have set up our router as the instruction guide, however once the whutelight stops flashing all we are getting is red. Any help?

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3 REPLIES 3

lotharmat
Community elder

on ‎10-08-2021 15:31

What hub is it?



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Hub 3 - Modem Mode - TP-Link Archer C7

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Samb9668
Joining in
In response to lotharmat

on ‎10-08-2021 15:34

Hub 4

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Beth_G
Forum Team
Forum Team
In response to Samb9668

on ‎12-08-2021 15:39

Hi Samb9668,

 

Welcome to the Community Forums! Thanks for your first post 🙂

 

Sorry to hear you had some issues with the installation of your broadband service. A red light on a Hub 4 would usually indicate that the services haven't been activated - if you are still having issues, please call our automated activation line on 0800 953 9500 

 

Let us know if you still need any help from here.

 

Beth

Beth
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