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Wifi boosters

lenegump1
Joining in

on ‎02-07-2021 10:43

Hi there

I've had boosters in my house for a while and they worked....however today I had to change the ethernet cable and now they do not work which renders most of my home WiFiless.....not pleased.

 

Any suggestions?  Thanks

Lene 

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6 REPLIES 6

lotharmat
Community elder

on ‎02-07-2021 11:20

Did VM supply the boosters or are they 3rd party?



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Hub 3 - Modem Mode - TP-Link Archer C7

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lenegump1
Joining in
In response to lotharmat

on ‎02-07-2021 11:48

VM boosters here.....but cable is not. Would that cause an issue?

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Adduxi
Very Insightful Person
Very Insightful Person
In response to lenegump1

on ‎02-07-2021 13:41

@lenegump1 wrote:

VM boosters here.....but cable is not. Would that cause an issue?

What ethernet cable did you swap?  Was it the cable from the Hub to the first booster?  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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lenegump1
Joining in
In response to Adduxi

on ‎02-07-2021 15:17

Yes cable to booster a from the hub.

Its a longer cable....Cat5e 

 

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Tudor
Very Insightful Person
Very Insightful Person
In response to lenegump1

on ‎02-07-2021 16:41

Could be a cable fault. You can test a cable by plugging both ends into your hub, the LEDs should flash on both sockets.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Gareth_L
Forum Team
Forum Team
In response to lenegump1

on ‎04-07-2021 13:26

Hello lenegump1

Thanks for your post 

Can I please ask how things are looking, have you managed to fix this now 

Gareth_L

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