WiFi pods

[Trevshan]

Moved to volt contract last week and new hub. Setup fine but despite promises of sending me WiFi pod still not turned up. Any issues?

[-tony-]

who promised to send you a pod - do you have a mail or text - what speed were you on and has the upgrade gone through

[Lee_R]

Hi @Trevshan thanks for posting and welcome back to our community.

I am sorry to hear you've not yet received your WiFi pods. I would like to take a look into this on your behalf.  I am going to send you a private message.

Regards

Lee_R

[Lee_R]

Hi @Trevshan 

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards

Lee_R

[Trevshan]

Forum team far better than that frustrating bot…. Thanks again!

[Ayisha_B]

Thanks for the feedback @Trevshan, glad Lee was able to help get things sorted for you. 

You know where we are if you need anything else. 

[Trevshan]

Sorted!

[Lee_R]

Hi @Trevshan thanks for getting back to us.

Also, thanks for confirming that your issue is sorted.  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards

Lee_R