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tymkko
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Why flat above me have an access to virgin media and I don't have.

Hello, I have a problem with my flat, because flat above me have an access to virgin media internet and my flat dosen't have, my flat is a first floor flat, also my question is there is any possible way to connect me to the virgin media internet if I live in first floor flat.

Big thanks for replay 

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jbrennand
Alessandro Volta
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Message 2 of 6
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Re: Why flat above me have an access to virgin media and I don't have.

What is the response on the website when you put in you address details into the "what services can I have" ?


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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tymkko
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Message 3 of 6
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Re: Why flat above me have an access to virgin media and I don't have.

'Tell us about where you live

You've entered the postcode BA1 6AG
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Superuser
Superuser
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Message 4 of 6
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Re: Why flat above me have an access to virgin media and I don't have.

i would guess the post code applies to all the flats - afaik they will not install above the 1st floor and even then not always - so it looks like a catch all message as the system sees it as flats but has no other info - so you need to ring - which can be interesting - you basically need a spotter out to have a look - so try the phone or wait here for VM to get to the thread in about a week

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Tony
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tymkko
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Message 5 of 6
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Re: Why flat above me have an access to virgin media and I don't have.

yeah but if I live on the first floor there is a possible way to connect me to virgin media broadband. 

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Superuser
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Message 6 of 6
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Re: Why flat above me have an access to virgin media and I don't have.

there should be but as i said you need to ring and get a spotter or wait here for VM to get to the thread and they may be able to arrange one

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Tony
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