on 13-12-2021 05:39
Hello, ordered home broadband last week to be delivered for today, only received a confirmation email with a reference number for the order, nothing about account details or anything. Nothings turned up today so far, but just had a email saying you have received my Gone Away form... Not sure what that is, as I've not sent any forms or filled anything at all in? Also not received any contract paperwork / emails
any help appreciated thanks 😊
13-12-2021 06:30 - edited 13-12-2021 06:31
Hi there
Happy to take a look into this for you
I'll pop over a private message to take a few details
Thanks
Christy
on 15-12-2021 10:22
Hi there @Anglea_wilson
Thank you so much for your first post and welcome to our Community Forums, it's great to have you on board!
Just wanted to check have you now been able to sort this with @Christy_D?
Thank you.