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Nix1111
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What's the quickest way to book an engineer to install the correct VM socket?

I've just moved into a new property and the VM wall socket already installed doesn't match the connection given with my quickstart installation kit? (It looks like just a phone socket?) Do I have to call to book an engineer or can I book online?

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JitteryPinger
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Re: What's the quickest way to book an engineer to install the correct VM socket?

I'm guessing you have check around the property to see if there is any sockets that match the correct one.

Quickest way will be calling Virgin direct using contact details in the quick start kit or 0345 454 1111



If I've helped let me know 🙂

10 year's managing 9 Virgin Media accounts, and things never got any better, closed last 4 accounts since January 2021 :L

I give 'my' experience to help where possible.
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