on 25-10-2021 11:45
Hi I want to buy a new cable that goes from my internal wall box to my hub as the one i have is not long enough. I can't seem to find out what cable i should be buying i.e is there a name for it etc. The only ones i see are to extend a cable and they are male to female connectors where as i think i need two male ones. Thank you
on 28-10-2021 16:22
Ok Thanks
on 06-05-2022 22:59
I want to relocate my virgin media box and need an engineer to come and do it. How do i arrange for a visit?
thanks
on 06-05-2022 23:18
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.
on 06-05-2022 23:58
Thanks
have phoned the telephone line. It’s not great.
seems like this is the better platform for what i need 👍
on 09-05-2022 09:45
Hello Elhordo,
Can I send you a private message to arrange this
That's if you haven't arranged this already
There will be a £25 call out charge, but as advised before if you are a new customer and it this was a self install then this can be looked at
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L