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ninalou811
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Wall socket

Hello,

i have the same problem, I don’t have a virgin wall socket. Where can I ask for an appointment with an engineer ?

Thank you

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-tony-
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Re: Wall socket

you can ring or wait here for VM to pick up the thread

your post seems to have been moved so is slightly out of content but is this a quick install that you cannot find an internal box - if so

not all installs have an internal box

start outside and look for the external wall box - 6" square ish usually on wall facing road or pavement - brown or grey usually - follow any cables that come from it and go inside - if there are non look inside opposite external box as they may just have drilled through wall - as said it may just be a cable rather than an internal wall box

if you find a cable you need one of these to attach the cable that came with the quick start kit

https://www.diy.com/departments/tristar-data-cable-coupler/571706_BQ.prd

____________________

Tony.
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Zak_M
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Re: Wall socket

Good afternoon @ninalou811

 

Welcome to the forums and thank you for taking the time to post. 

 

Sorry it has taken a few days for us to get back to you, have you managed to arrange for an engineer to come and correct this? 

 

Kind regards,

Zak_M

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ninalou811
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Re: Wall socket

Hi,

I am using the external box, the cable was already in place in my flat so no need for an engineer to come in the end :). just one question, do you know if you can use this cable for both the wifi and the tv ?

 

thank you

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Zak_M
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Re: Wall socket

Thank you for coming back to me. 

 

The same cable will be used for both the WiFi & TV. 

 

Kind regards,

Zak_M