Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Wall socket

GabbyW
Joining in

on ‎16-05-2022 08:46

I received a quick start broadband kit on Saturday. When I came to try install it yesterday we do not has a Virgin wall socket. I cannot seem to get through to customer services. Any advice appreciated 

0 Kudos
2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎16-05-2022 12:06

Try the pre-installs team on 0800 052 1734.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos

Matthew_ML
Forum Team
Forum Team

on ‎18-05-2022 12:46

Hey GabbyW, 

Thank you for reaching out and for your post today. I am sorry to hear you haven't got a wall socket. 

As @Tudor mentioned you are going to need to speak to pre installation team they can be reached on that number. 

They are also open are open between 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Another way to contact the team is by sending them an SMS on +44753 305 1809.

Your message will go into a queue and a representative will respond to you as soon as possible. This may take a few days.

Please do let me know you get on. Thanks 
 

 

Matt - Forum Team


New around here?

0 Kudos
Top