on 18-06-2022 22:55
Hi
Pics attached
on 19-06-2022 11:53
@Paulcorfe wrote:<snip>
Pics attached
No pictures were attached?
You can also check for a loose cable as not all properties have a socket. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. If it is a loose cable only, you will need one of these to connect the Quickstart cable. https://www.diy.com/departments/slx-f-type-satellite-cable-coupler/5028422001905_BQ.prd
Try calling the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday
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on 21-06-2022 15:56
Hi @Paulcorfe
Thanks for posting on our community forum and welcome!
I can see a visit is booked in to have this resolved after a quick look at the system, please keep us updated with how this goes 🙂
Regards