Wall socket connection

[Kimloan]

 

Hi There,

Am engineer came to connect my broadband but he didn’t install a Virgin wall socket box, there was an old box but was damaged by previous owner, but the engineer didn’t replace the socket and i paid for installation is it correct??

Picture attached.

thank you

[David_Bn]

Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums!

Sorry to see that the installation could have been done tidier that what was left behind..

Check out the purple envelope in the top right hand corner for a private message from me, and I'll have this reported back to our team.

Kindest regards,

David_Bn