on 17-10-2021 15:21
Hi,
We're moving into a house at the end of the month, and the current owner previously had virgin media installed around 10-15 years ago. When signing up, virgin advised that we would be suitable for the quickstart installation pack as there was already a connection installed at the property. I have attached pictures of the connection currently in place, would anyone be able to advise if this will work, or will we need to arrange for a engineer to come out? The box connects to a brown box installed on the outside wall.
Cheers!
Answered! Go to Answer
on 17-10-2021 15:55
Looks fine to me. If it’s in the correct place for you to use your kit then you are good to go
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on 17-10-2021 15:22
No pictures attached?
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on 17-10-2021 15:23
on 17-10-2021 15:24
File size was too large, I've posted it now.
Thanks!
on 17-10-2021 15:55
Looks fine to me. If it’s in the correct place for you to use your kit then you are good to go
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on 17-10-2021 16:22
Brilliant - cheers!
on 19-10-2021 16:50
Hi Someboay1,
Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
I'm glad to hear that you are considering having Virgin Media services at your new home.
As already mentioned by nodrogd, based on the picture you have posted this will be fine to accommodate a quickstart installation. The cables that are sent out are quite short though so if you want your services installed in another room or further away than a meter or so from the box then an engineer install would probably suit you better.
Let us know what you decide to do.
Thanks,