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truckduck
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WS Number for Cashback

Hi, 

 

I purchased broadband through Quidco and it has not tracked. I need the WS order number to raise a claim but I cannot find this on any email. Can someone please assist with this? 

 

Thanks 

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MikeRobbo
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Alessandro Volta
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Message 2 of 7
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Re: WS Number for Cashback

Surely you should be going to Quidco, they are the company that made the offer.


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truckduck
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Re: WS Number for Cashback

Thanks.

 

I have went via Quidco but they need the order number from Virgin starting with WS to let me complete a claim. I cannot find the order number in any email communications from Virgin. 

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MikeRobbo
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Alessandro Volta
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Message 4 of 7
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Re: WS Number for Cashback

You can either phone in (08:00 is the best time) or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.


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truckduck
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Message 5 of 7
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Re: WS Number for Cashback

Thanks for your reply. I will await a message on this thread as I have already phoned with no luck. 

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Katie_WT
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Message 6 of 7
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Re: WS Number for Cashback

Hi there @truckduck

 

Welcome to our Community and thanks so much for your first post - sorry that you've been having some issues locating you order number for your Quidco order. 

 

I have located your account from your forum information and will be happy to help you out once security has been passed; I'll pop you a Private Message so we can get this to you. Please look out for the Purple Envelope in the top right of the page and pop me a reply when you can. 

 

Cheers

Katie - Forum Team


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Katie_WT
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Message 7 of 7
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Re: WS Number for Cashback

Thanks for your Private Message @truckduck

 

I have popped you a reply with the information requested - hope that's the order number Quidco needs; if you need anything further, you know where we are. 

 

Have a good day and stay safe

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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