I have a samsung tv and also a samsung soundbar can I use my virgin v6 remote to use on both my tv and soundbar as when I've connected to my tv the volume doesn't work and when I've connected it to the soundbar it wont work for the tv thanks
It was a while ago that I set it up, but as far as I remember you have to ensure that the audio setting in the TV defaults to the soundbar. Once I got the VM remote to operate the TV options, which can be awkward, the audio/soundbar just followed.
The more I think about this I remember that I had to 'go past' the first positive response that I got whilst following the pairing procedure using the VM handset. By that I mean on the first positive response only the channel and or the on off would work, I seem to remember that it was only after the third positive response that all the options would work, which included the volume.
And you need to connect the soundbar to the ARC socket.