Virgin media connect hub 3

[Sonnysingh]

Downloaded the app.  Tried to set up up ..firstly it wouldn’t find my hub 3 so I entered the set up password manually but still it has not expected it. Any help to set my ap to the hub ? 

[David_Bn]

Thanks for your post on our Community Forums @Sonnysingh, and a very warm welcome to you!

Sorry to hear you've not been able to connect your Hub 3 to the Connect App. 

Have you attempted a pin hole reset on the hub and then attempted to connect it to the application?

Kindest regards,

David_Bn