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Virgin contact

Hello 

what is the best way to contact Virgin. 

I tried calling but no one answers (on hold for a long time) and no one answers the messages you leave on live chat? 

Thanks

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Re: Virgin contact

If it's urgent you need to just keep trying. Best time is 8am.

If it can wait post it here and someone from virgin should pickup your request within a few days. 

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Re: Virgin contact

Hi Luke,

You could also try the text messaging service.

Just send  a text with a description of your problem, (for example billing)  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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