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Virgin connect app will not pause devices

Lishasiddiki
Tuning in

My Virgin connect app has not been working for months. I have tried phoning virgin several time.. no result. It basically doesn't pause devices. It shows paused at times but doesn't pause. 

Can someone advise me please. I have kids of different ages and it was really beneficial while it was working. 

1 REPLY 1

Client62
Legend

Forget about VM Connect app and device pausing its day is done.  Focus on education.

All current laptops and mobiles support MAC Address Randomisation - they can evade device pausing in a blink.