My virgin box started freezing yesterday and now the screen will only get to starting up and then freezes. the box itself has 3 greens, 2 red lights and 1 blue light on.
I’ve tried unplugging everything including the power but nothing.
tried calling 150 but get told the centre is closed.
who can help?
Are you talking about a Broadband Hub or a TV Box (V6 or Tivo) ?
It’s my TV box - TiVo.
You could try a reset using the Menu BUT you will lose all favourites, recordings and links.