cancel
Showing results for 
Search instead for 
Did you mean: 

Virgin Wall Socket Move

RS001
Joining in

Currently I have my Virgin router at the  front of the house and the reception isn't great in some of the rooms.

I'd like to have it moved to somewhere more central and understand Virgin can do this for a £25 fee.

1 ACCEPTED SOLUTION

Accepted Solutions

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

See where this Helpful Answer was posted

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

David_Bn
Forum Team
Forum Team

Thanks for reaching out to us @RS001, and a very warm welcome to our Community Forums.

I can have this arranged for you - check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn

Thanks for working with me via our private messaging function @RS001.

Do feel free to let us know how every has gone after the visit has been completed.

All the best

David_Bn