Virgin Media cutting accross to my side of road to connect a property but doesnt include me?
Sorry if this in wrong sub forum.
Virgin keep saying cable is not available to our property however the cable runs down the opposite side of street (past our property )and only a few days ago on 11/05/2019 I saw virgin cutting across to connect a small block of flats which is on same side as our house, we are only a few houses down at number 22. I just wondered if this could be done to our property also. I queried this with virgin on the phone but they said for some reason our house is down as commercial and not showing up as residential. I explained that this was because the house was previously a small bnb / hotel in the 80's which has since been converted. Virgin said they would need to send someone out to have a look and they would ring me back; however, I have not received a call and it has been 2 weeks. If someone could please look into this for me that would be great as I am desperate to get virgin fibre, thank-you.