For some reason, the Select Board and Related Device or Service isn't covered for the question that I want to ask.
I have the Ultimate Oomph Bundle, M500 Fibre Broadband, Virgin Phone and Mobile and I am confused as to what I should get from the bundle at £96.00 a month. My main question is around aftercare support if anything goes wrong. In this link, https://www.gizmodo.co.uk/2019/06/virgin-media-oomph-bundle/ it states, If you want an engineer, you can just get in line and wait with the rest of the peasants, unless you...
Can someone tell me if the above statement came into effect and will it apply to the Virgin Media Bundle that I have?
I believe when you phone in that your account is flagged and your are put through to the correct department immediately.