on 28-04-2022 11:27
hi can someone please tell me if this looks like a virgin media installation the cover is broken and looks a mess so want them to come and replace it Thanks
on 28-04-2022 16:26
on 28-04-2022 16:49
Thanks for the reply. A previous owner had Virgin but I never have. Would they still come out as I don’t like all the wires sticking out
on 28-04-2022 16:54
on 28-04-2022 17:15
Okay thanks. Just hope they respond
on 01-05-2022 17:46
Hey @hutch642,
Welcome to the community and thanks for taking the time to post your issue on the forums.
We should be able to get this repaired for you as that doesn't look good at all and can be a hazard. I would be happy to take a further look into this for you but would need to confirm a few details over via private message, please look out for my message and we can get started.
Regards,
Steven_L
on 02-05-2022 10:21
Thanks for confirming those details @hutch642.
I have passed this onto the area manager for the arrangements to be made for the cover to be replaced.
Regards,
Steven_L
on 03-05-2022 12:36
I heard back from the team yesterday afternoon that the work was carried out yesterday. Is everything now okay with the omni-box for your tenant?
Regards,
Steven_L
on 03-05-2022 13:06
Yes the tenant says all fixed. Many thanks
Regards
Ian
on 03-05-2022 13:37