Virgin Media Box on my land

[kturbill]

Purchased a property 18 months ago, had survey done and found that the brown virgin media box was on our land. Since buying we have landscaped the front of our property.  Today vm have come to link someones house up and have dug up all my landscaped area to get to a box underground. They have now left a muddy patch. Do I have to accept this, can I ask them to move the box off my land. The owners before us were the church and there has never been any vm at our property but we are the first house in the road. The man who was digging said it hadn't been opened for years so I guess its not going to be regular however I would expect them to leave it in a better state as I have paid for landscaping. Could I get some advise please

[jbrennand]

Post up a few photos showing the issue you describe so we (and VM), can advise

[Tudor]

It’s possible that there was a wayleave from the previous owner to install the box.

[kturbill]

I guess there could be a way leave, would you know how I can find out if this is the case, I assume there must be evidence of this, if this is the case, or VM could just say there was one. Also should they not put back the grass they dug up to at least put it back as it was.

[kturbill]

Thanks

[jpeg1]

If there is a wayleave, Virgin Media must have a record.  You don't have to take their word for it.  And yes, they must make good after any work done.

[Andrew-G · Accepted solution]

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@kturbill wrote:

I guess there could be a way leave, would you know how I can find out if this is the case, I assume there must be evidence of this, if this is the case, or VM could just say there was one. Also should they not put back the grass they dug up to at least put it back as it was.

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If there is one, don't just ask if it exists, demand they produce a copy, or remove their equipment from your land and/or reinstate to your satisfaction.  If there were one, then it should have been disclosed to the Land Registry, and brought to your attention when buying the property.

[jem101]

@kturbill tell me when you say a brown virgin media box on your property, are you referring to one of the big cabinets (about 1m high) or a small brown box attached to the wall of your house?

[kturbill]

Its the big one, Ive added a picture of it along with the state they have left it in.Thanks

[kturbill]

sorry the picture doesn't really show the box I struggled to get a picture on here as it had to be a small file and Im a granny when it comes to technology