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Sarahbear
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V6 set up

Hi all, I’m having trouble setting up my V6 box, I have a blank tv screen, checked cables, checked HDMI ports, installed a new hub. Checked box is activated- it is. 
white light stays white if I press the remote etc

am on hold on 150 atm 

any ideas ?? 

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MikeRobbo
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Alessandro Volta
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Re: V6 set up

Have you got the TV looking at the correct HDMI port ?

Is the HDMI lead a decent spec ?

 


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Sarahbear
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Re: V6 set up

Yep, all connected correctly, eventually got through to call centre who have re activated box and arranged a call out for Friday pm which I can cancel if it starts to work. 
apparently the software update can take 2/3 hours !

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