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V3 Router Power Supply Dead

The power supply for my V3 box is dead. I have reverted to my old v2 box in the meantime. Issue is not the router as it boots when plugged into v2 power supply, but that power supply is many years old so don't want to use it for longer than I need to. 

Anyone know how to request a new PSU ? 

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Re: V3 Router Power Supply Dead

Hi davidmole,

 

Thanks for posting on the community, I'm sorry to hear you're having some issues with your current hub 3 PSU.

 

I've arranged for a new PSU to be sent out to you and this should be within you within the next 3-5 working days.

 

Let me know if I can help you with anything else.

 

Beth

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