on 09-09-2021 08:43
I just moved into a new flat and the previous tenant/landlord left their router and TV box behind so that if I wanted to, I could just call up and reconnect those. How would I go about doing that?
09-09-2021 08:45 - edited 09-09-2021 08:46
Hi there,
Thank you for your post. I will send you a private message, I should be able to help you with this.
many thanks
Jon
09-09-2021 09:29 - edited 09-09-2021 09:29
@Haz07 wrote:I just moved into a new flat and the previous tenant/landlord left their router and TV box behind so that if I wanted to, I could just call up and reconnect those. How would I go about doing that?
You should end up with your own kit, as the previous kit needs to come back to Virgin Media for a technical checks, reset securely so they can be reused, and refurbished if required.
Kit for self-install can usually be sent out for the next working day