on 04-04-2021 00:21
Hi seems like my upstream noise issue is back again.. after upgrading to 500 package.. as you can see at 3am and just before 12am on the 3es of April..
Router status:
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
12 | 226750000 | 4.900002 | 40.366287 | QAM256 | 12 |
10 | 210750000 | 4.900002 | 40.366287 | QAM256 | 10 |
11 | 218750000 | 4.900002 | 40.366287 | QAM256 | 11 |
13 | 234750000 | 5.199997 | 38.983261 | QAM256 | 13 |
14 | 242750000 | 5.500000 | 40.366287 | QAM256 | 14 |
15 | 250750000 | 5.599998 | 40.366287 | QAM256 | 15 |
16 | 258750000 | 5.500000 | 40.366287 | QAM256 | 16 |
17 | 266750000 | 5.500000 | 40.366287 | QAM256 | 17 |
18 | 274750000 | 5.500000 | 40.366287 | QAM256 | 18 |
19 | 282750000 | 5.599998 | 40.366287 | QAM256 | 19 |
20 | 290750000 | 5.699997 | 40.366287 | QAM256 | 20 |
21 | 298750000 | 5.800003 | 40.946209 | QAM256 | 21 |
22 | 306750000 | 5.500000 | 40.946209 | QAM256 | 22 |
23 | 314750000 | 5.300003 | 40.946209 | QAM256 | 23 |
24 | 322750000 | 5.300003 | 40.946209 | QAM256 | 24 |
25 | 330750000 | 5.300003 | 40.366287 | QAM256 | 25 |
26 | 370750000 | 5.400002 | 38.983261 | QAM256 | 26 |
27 | 378750000 | 5.699997 | 38.983261 | QAM256 | 27 |
28 | 386750000 | 6.099998 | 38.983261 | QAM256 | 28 |
29 | 394750000 | 6.300003 | 38.983261 | QAM256 | 29 |
30 | 402750000 | 6.300003 | 40.366287 | QAM256 | 30 |
31 | 410750000 | 6.400002 | 40.946209 | QAM256 | 31 |
33 | 418750000 | 6.400002 | 40.946209 | QAM256 | 33 |
34 | 426750000 | 6.599998 | 40.366287 | QAM256 | 34 |
35 | 434750000 | 6.699997 | 40.366287 | QAM256 | 35 |
36 | 442750000 | 6.800003 | 40.366287 | QAM256 | 36 |
37 | 450750000 | 7.000000 | 40.366287 | QAM256 | 37 |
38 | 458750000 | 7.000000 | 40.946209 | QAM256 | 38 |
39 | 466750000 | 7.000000 | 40.366287 | QAM256 | 39 |
40 | 474750000 | 7.500000 | 40.946209 | QAM256 | 40 |
41 | 482750000 | 7.599998 | 40.946209 | QAM256 | 41 |
3.0 Downstream channels
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
12 | Locked | 40.366287 | 5 | 0 |
10 | Locked | 40.366287 | 5 | 0 |
11 | Locked | 40.366287 | 8 | 0 |
13 | Locked | 38.983261 | 5 | 0 |
14 | Locked | 40.366287 | 4 | 0 |
15 | Locked | 40.366287 | 1 | 0 |
16 | Locked | 40.366287 | 4 | 0 |
17 | Locked | 40.366287 | 4 | 0 |
18 | Locked | 40.366287 | 4 | 0 |
19 | Locked | 40.366287 | 6 | 0 |
20 | Locked | 40.366287 | 2 | 0 |
21 | Locked | 40.946209 | 4 | 0 |
22 | Locked | 40.946209 | 2 | 0 |
23 | Locked | 40.946209 | 3 | 0 |
24 | Locked | 40.946209 | 1 | 0 |
25 | Locked | 40.366287 | 3 | 0 |
26 | Locked | 38.983261 | 4 | 0 |
27 | Locked | 38.983261 | 3 | 0 |
28 | Locked | 38.983261 | 3 | 0 |
29 | Locked | 38.983261 | 0 | 0 |
30 | Locked | 40.366287 | 3 | 0 |
31 | Locked | 40.946209 | 1 | 0 |
33 | Locked | 40.946209 | 1 | 0 |
34 | Locked | 40.366287 | 1 | 0 |
35 | Locked | 40.366287 | 1 | 0 |
36 | Locked | 40.366287 | 1 | 0 |
37 | Locked | 40.366287 | 0 | 0 |
38 | Locked | 40.946209 | 1 | 0 |
39 | Locked | 40.366287 | 1 | 0 |
40 | Locked | 40.946209 | 0 | 0 |
41 | Locked | 40.946209 | 0 | 0 |
32 | 96 | 4K | 1880 | QAM4096 | 759 |
32 | Locked | 43 | 9.9 | 271168264 | 0 |
04-04-2021 00:21 - edited 04-04-2021 00:24
Upstream:
1 | 46200000 | 40.020599 | 5120 KSym/sec | 32QAM | 9 |
2 | 39400000 | 40.020599 | 5120 KSym/sec | 32QAM | 10 |
3 | 53700000 | 39.770599 | 5120 KSym/sec | 32QAM | 8 |
4 | 60300000 | 40.020599 | 5120 KSym/sec | 32QAM | 7 |
1 | US_TYPE_STDMA | 0 | 0 | 2 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 2 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
All 4 channels going to 32 then back to 64 again..
on 06-04-2021 09:15
Hi StormW4tch3r,
Thanks for posting and sorry to hear you've had a couple of issue with your upstream again.
I've been able to locate your account using your forum details and can see you currently have your hub in modem mode at the moment, and it's not been rebooted for a few weeks.
Are you able to reboot first for me, to see if this helps at all?
If not, can you pop it back into router mode for us to continue checks 🙂
Alex_Rm
on 06-04-2021 11:59
Hi Alex_RM
I've restarted the Hub, but staying in modem mode, as we have a few people that game and nats will cause issues.
Thanks
on 07-04-2021 18:56
Hi @Anonymous
I've taken a look and your Hub is fine. Upstream and downstream power levels are good and there are no timeouts. If you would like us to look in to the issue further then you will need to disconnect your 3rd party router, put your hub into router mode and reboot. Then come back to us to see if the issue persists, hope this helps 🙂
Serena
on 02-05-2021 01:25
Well its back again 🤫 Upstream noise is changing all the time T3 are slowly going up...
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25800000 | 40.270599 | 5120 KSym/sec | 16QAM | 12 |
2 | 46200000 | 40.020599 | 5120 KSym/sec | 16QAM | 9 |
3 | 39400000 | 40.020599 | 5120 KSym/sec | 16QAM | 10 |
4 | 32600000 | 40.270599 | 5120 KSym/sec | 16QAM | 11 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 2 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 1 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 6 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 3 | 0 |
on 02-05-2021 15:45
Hi StromW4tch3r,
Thanks for your post and I am sorry to hear this, I have checked dan can see your hub has not been rebooted for over 26 days can you reboot to see if this helps?
Zoie
27-05-2021 18:37 - edited 27-05-2021 18:45
Once again upstream issues..
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25800000 | 41.520599 | 5120 KSym/sec | 16QAM | 12 |
2 | 46200000 | 41.520599 | 5120 KSym/sec | 16QAM | 9 |
3 | 39400000 | 41.270599 | 5120 KSym/sec | 32QAM | 10 |
4 | 32600000 | 41.520599 | 5120 KSym/sec | 64QAM | 11 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 1 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 2 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 1 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 1 | 0 |
+ Also rebooted hub
27-05-2021 20:37 - edited 27-05-2021 20:54
Hi, I am no expert but your upstream channels should be 64 QAM across the board ?
on 27-05-2021 22:35
Yes it should, but as you seen in post they drop