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Leelondoner
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Upgrading vivo box to the v6 box

The Vivo tv box has become really slow and crashes regularly. Has anyone had any luck upgrading their second tv box to a V6? 

many thanks 

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newapollo
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Re: Upgrading vivo box to the v6 box

Hi Leelondoner,

You might be able to manage a box swap, and save some money at the same time if you try the regrade route. If you do change package it would mean a new 12 or 18 month contract. 

You could try the text messaging service. Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from a Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues

Dave

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