Update hub in connect app

[Mckeownv]

Hi, my previous hub 3 was faulty and has been replaced. When I open the connect app it still has the old hub details. How do I update the app to the remove the old gun and add the new hub? 

[carl_pearce]

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@Mckeownv wrote:

Hi, my previous hub 3 was faulty and has been replaced. When I open the connect app it still has the old hub details. How do I update the app to the remove the old gun and add the new hub? 

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Were you given a HUB 4 or 5?

Neither are compatible with the connect app.

[Mckeownv]

It’s a like for like replacement so another hub 3 

[carl_pearce · Accepted solution]

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@Mckeownv wrote:

It’s a like for like replacement so another hub 3 

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I'd suggest a removal and re-install of the app.

[Zak_M]

Good morning @Mckeownv, 

Welcome to the forums & thank you for taking the time to post. 

I am sorry to hear that you have had some issues with the connect app. 

Can you confirm if uninstalling & reinstalling the app has resolved the issue? 

Kind regards,

Zak_M