Virgin Media Community

[GrantMcKean10]

Hi, we've recently removed a bush from our front garden and the virgin cable is exposed across the grass. Clearly, it's just been hidden under the trees. Does anyone know of a number to get in contact about it, I keep getting passed around in circles 

[Ashleigh_C]

Hi there @GrantMcKean10

Thank you so much for your first post to our community forums and welcome to the team! It's great to have you here! 

I'm so sorry to hear that this has happened! 

Are you still in need of this cable to be reburied? If so can you provide a picture of the cable so we can ensure we book the correct appointment? 

Thank you. 

[GrantMcKean10]

• Hi, I do still need the cable re-buried but I can't seem to attach a picture to the thread? 

Thanks 

[Alex_RM]

Thanks for getting back to us GrantMcKean10,

So I can arrange an engineer I'll just need to confirm a few details with you, I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm