Virgin Media Community

[Kristianroberts]

Received my hub 4 and it won't activate, not getting a DHCP response. Tried to ring the activation line and get an automated message saying 'Sorry, we're unable to activate your hub right now, please try later' and hangs up. Website is down too.

Can someone please help me get it activated?

[SauceBoss]

No sadly no one can help you. 

VM have a nation wide issue with activations today from 8am.

Many here with the same issue. Engineer told me so before 9am. Assured me it would be no more than 4 hours. 

Called VM they said 2pm, then 4pm, then 3 working days. 

How long will the issue gonon for? Who knows? Can't wait to see where this journey goes!

Love Virgin Media. Amazing service. #blessed

[Richw1982]

I cant work out if you are bringing humor to the forum with your last line or if your someone who expects technology never to go wrong and everything that does go wrong to be an easy 'click of the fingers' fix