on 18-10-2021 11:50
I am a new customer and have registered an account online. I am, however, unable to log in as I never received the `confirm your username` email.
I am unable to get through via the phone, and I need account access to set up direct debit.
on 20-10-2021 13:09
Hello @Yusrahaider,
Welcome to the community, thanks for posting.
I am sorry to see that you are unable to login to your online account.
Can you please check your spam/junk folder for the welcome email from us?
Many thanks,
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